RS
Rekha S
1 reviews | Active since May 2014
15 Sept 2022, 11:42
Fnb refusing to assist
On the 13th of this month I have done an online payment with Fnb but however I have paid into a wrong bank account. I entered a wrong number. I immediately contacted the bank when we did not receive any messages. They sent me a form to fill which I did immediately as it's a very very huge amount. Yesterday I went to the bank and pleaded with them to contact the receipent as I don't know this person but online had disclosed that person names. Tongaat branch manager is refusing to contact that person to inform him that I made a mistake and he must not use my money. Can you please help me urgently..
Thank you Rekha Singh
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Replies (1)RS
Rekha S's updateReviewer Update
16 Sept 2022, 10:27Today is the 16th of the month, since the 13th I'm pleading with your company to please contact the receipent who received the money and inform him that there was an error made.. Why can't your company help. I do understand that there is a procedure to follow, I'm not stopping your company but whilst you busy with your procedures can your company not make this call, this will help so the receipent will be advised.
I await your response if you have contacted the receipent.
Thank you
I await your response if you have contacted the receipent.
Thank you
RS
Rekha S's update16 Sept 2022, 10:27
Reviewer Update
Today is the 16th of the month, since the 13th I'm pleading with your company to please contact the receipent who received the money and inform him that there was an error made.. Why can't your company help. I do understand that there is a procedure to follow, I'm not stopping your company but whilst you busy with your procedures can your company not make this call, this will help so the receipent will be advised.
I await your response if you have contacted the receipent.
Thank you
I await your response if you have contacted the receipent.
Thank you