1 reviews | Active since Jan 2014
FNB refusing customers from accessing their funds internationally
Extremely difficult and painfull experience to make international withdrawals exceeding ZAR5000 Withdrawals must be approved by the branch manager of the card holder. Direct lines to branches not available and branch manager not willing to assist via telecom. In short, FNB does not allow their customers to access their own money internationally.
Thank you Alexa for prompt assistance.
Good Day Petrie ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Petrie ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the branch to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***