1 reviews | Active since Mar 2017
FNB Refuses to up their game
After a huge battle on getting service from FNB call centre, not all the claims I listed were noted. Yesterday i was promised that I would receive documents via email by Brenda Alexanda, I confirmed my email address with her...no email has been received thus far. I honestly cannot wait to switch banks hey, this will be the greatest decision I have ever made in 2018.
Hello Pandae1,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello Pandae1,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team