FNB REFUSES to take accountability for their PayPal disaster.

I don't know where to start. Just go look at the #FNBPayPal hashtag on Twitter right now. We're all waiting for our PayPal money to be cleared from FNB.

The issue is clear: You updated your entire PayPal system on the last week of the shortest month and your devs didn't debug it. It broke the auto-payout system as confirmed by your PayPal consultants team on ***.

Your consultants say, "We will escalate to manual payments (after confirming my withdrawals and dates)". Then I ask for a reference number and he "Um's and ah's, well, uh, my name and today's date is the reference". WHAT?!

Furthermore there is ZERO public addressing on this by you nor a warning on your website when you very well know there's an issue.

I've spoken to many others, and it seems like FNB clients got their withdrawals paid out in less than 3 days and your consultants are telling us that non-FNB clients are facing the issue only to later tell us to WAIT because we're only on the 5th day of the withdrawal.

Contradicting information.

My first withdrawal was initiated before 1pm on Friday the 24th of Feb 2023. Usually Friday withdrawals ALWAYS clear for me on a Tuesday evening.

Funny because you guys already took your fees and commissions off my money and now it's stuck. I have no choice but to use you for PayPal because you somehow got the monopoly on this deal years ago so you cannot try and force us to become FNB clients to use a service advertised for any bank.

I'm highly upset and losing my mind because I can't pay bills.