NB
Nozipho B

1 reviews | Active since Jul 2016

29 Nov 2017, 09:14

FNB refuses to send paid up letter

FNB loans please send my paid up letter, your gave a TAT of 3-5 working days and it's now 2 weeks already.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Nov 2017, 10:10
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number ***NF was issued for your complaint. I have escalated your complaint to FNB'S Loans Department who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one