1 reviews | Active since Jul 2018
FNB Refuses to send me an Account Confirmation Letter with my full names on it
I am highly highly disappointed with FIRST NATIONAL BANK, I am their loyal customer now for 10+ years, on their system they have my details as Kuni P Setume, My ID has Kuni Paulina Setume. I have asked FNB to send me a Proof Of Account/Account Confirmation Letter that has My full names as per my ID, this is a requirement from SASSA to prevent *****, FNB has refused to assist me, stating that their system does not allow this. I have had endless calls with FNB, requested them to write a supporting letter showing all my names and stamp it on their letter head so that SASSA can switch my payment to the bank, all they have said to me is that SASSA officials are being difficult. I NEED HELP PLEASE, from 76 year old Pensioner.
I have been waiting for a response since last week Thursday, I am tired of waiting. I need to take that document to SASSA as soon as possible. All you need to do is to issue a Account Confirmation Letter with my full names and surname, Kuni Paulina Setume.
I have been waiting for a response since last week Thursday, I am tired of waiting. I need to take that document to SASSA as soon as possible. All you need to do is to issue a Account Confirmation Letter with my full names and surname, Kuni Paulina Setume.