JR
Jo R
1 reviews | Active since Feb 2013
22 Jan 2020, 23:45
FNB refuses to reply to urgent issues
After waiting for weeks, and several bad reviews FNB has STILL not contacted me. The credit card couriers are trying to deliver, and FNB can't be bothered with paying any attention to its customers. Again, the number provided is in Ireland. Call AFTER 2pm SA time. Why does FNB just not reply to emails ... ever. If they don't answer calls, or resolved this, I see no reason to pay monthly charges. FNB ... just cancel all my accounts.
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Jan 2020, 11:02Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Jan 2020, 11:02
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***F
Regards
Hello Peter Complaints Team
***