1 reviews | Active since Dec 2016
FNB refuses to release my money
<p>Some money was deposited into my account and for the past week or so FNB has blocked the money and I am unable to withdraw it. I have been going to the branch in order to speak to the branch manager and everytime I go there he (branch manager) phones someone at HeadOffice and that individual doesn't pick up the phone. There is no reason whatsoever given for the money to be blocked and the branch manager himself says he does not know why the money is being blocked. It is very unfair for a large corporation like FNB to block someone's hard earned money for no reason whatsoever. </p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)