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thabelo T
1 reviews | Active since Nov 2020
25 Apr 2022, 10:48
FNB refuses to close my cheque account!!!!!!!!!!!
I have been trying to close my FNB cheque account for quite some time. I was told I needed to have a ZERO balance on my account, which I have adhered to. The only balance that remains is that of my ebucks balance of 256ebucks, yet they will not close my account.
I no longer want to be an FNB client, why do they continue to lock me in with this?
Helpful (0)
Replies (5)0
Replies (5)tT
thabelo T's updateReviewer Update
26 Apr 2022, 20:55Its so disheartening that you have to send me from pillar to post when I have to close an account, but it takes mere seconds to open one. Its reaching month end, ridiculous bank charges will be added on the account that I requested weeks ago to be closed. I have deactivated y online profile, I have deleted my banking app and cut up my card, so in essence I no longer have any access to any FNB products. I JUST WANT MY R280 balance that's on my account and have not close. Is that too much to ask?
tT
thabelo T's update26 Apr 2022, 20:55
Reviewer Update
Its so disheartening that you have to send me from pillar to post when I have to close an account, but it takes mere seconds to open one. Its reaching month end, ridiculous bank charges will be added on the account that I requested weeks ago to be closed. I have deactivated y online profile, I have deleted my banking app and cut up my card, so in essence I no longer have any access to any FNB products. I JUST WANT MY R280 balance that's on my account and have not close. Is that too much to ask?
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thabelo T's updateReviewer Update
01 May 2022, 12:48This is very poor service. I still have not received any feedback nor assistance on this matter!!!
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thabelo T's update01 May 2022, 12:48
Reviewer Update
This is very poor service. I still have not received any feedback nor assistance on this matter!!!
tT
thabelo T's updateReviewer Update
01 May 2022, 12:51How on earth am I expected to visit a branch when I not in South Africa.?
Doesn't FNB pride themselves by being the most digitally savvy bank in south Africa? Yet they are unable to resolve such a simple matter online..... Really disappointing!! image.png 125.64 KB
Doesn't FNB pride themselves by being the most digitally savvy bank in south Africa? Yet they are unable to resolve such a simple matter online..... Really disappointing!! image.png 125.64 KB
tT
thabelo T's update01 May 2022, 12:51
Reviewer Update
How on earth am I expected to visit a branch when I not in South Africa.?
Doesn't FNB pride themselves by being the most digitally savvy bank in south Africa? Yet they are unable to resolve such a simple matter online..... Really disappointing!! image.png 125.64 KB
Doesn't FNB pride themselves by being the most digitally savvy bank in south Africa? Yet they are unable to resolve such a simple matter online..... Really disappointing!! image.png 125.64 KB
tT
thabelo T's updateReviewer Update
01 May 2022, 12:57I requested this service to be cancelled months ago.... To my surprise, it still active. And guess what, FNB continues to charge me for this service EVEN AFTER I HAD REQUESTED TO CINACEL THIS THING...
Oh my God!!!!!!!!!!!!!!!!!!
image.png 612.19 KB
Oh my God!!!!!!!!!!!!!!!!!!
image.png 612.19 KB
tT
thabelo T's update01 May 2022, 12:57
Reviewer Update
I requested this service to be cancelled months ago.... To my surprise, it still active. And guess what, FNB continues to charge me for this service EVEN AFTER I HAD REQUESTED TO CINACEL THIS THING...
Oh my God!!!!!!!!!!!!!!!!!!
image.png 612.19 KB
Oh my God!!!!!!!!!!!!!!!!!!
image.png 612.19 KB
tT
thabelo T's updateReviewer Update
01 May 2022, 12:58How on earth am I expected to visit a branch when I not in South Africa.?
Doesn't FNB pride themselves by being the most digitally savvy bank in south Africa? Yet they are unable to resolve such a simple matter online..... Really disappointing!!
Screenshot 2022-05-01 at 12.49.52.png 127.81 KB
Doesn't FNB pride themselves by being the most digitally savvy bank in south Africa? Yet they are unable to resolve such a simple matter online..... Really disappointing!!
Screenshot 2022-05-01 at 12.49.52.png 127.81 KB
tT
thabelo T's update01 May 2022, 12:58
Reviewer Update
How on earth am I expected to visit a branch when I not in South Africa.?
Doesn't FNB pride themselves by being the most digitally savvy bank in south Africa? Yet they are unable to resolve such a simple matter online..... Really disappointing!!
Screenshot 2022-05-01 at 12.49.52.png 127.81 KB
Doesn't FNB pride themselves by being the most digitally savvy bank in south Africa? Yet they are unable to resolve such a simple matter online..... Really disappointing!!
Screenshot 2022-05-01 at 12.49.52.png 127.81 KB