SM
Slindile M
1 reviews | Active since Feb 2019
23 Apr 2020, 11:18
FNB Refused to update cellphone they captured incorrectly number over the phone
I Opened Business Account with FNB , they captured my cell phone number incorrectly. It happens to be cellphone of someone that I know . I phoned them to ask them to correct errors because the person is forwarding me my information sent to him. I PHONED 5 TIMES AND ALL CONSULTANTS WERE TELLING ME THEY CANT HELP. Worse is that they will drop a call on my ears. This is unacceptable . Please sort this out or I'm moving to ABSA,
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Slindile M's updateReviewer Update
24 Apr 2020, 08:35Hi FNB
When are you going to resolve this ? Yesterday you told me that this has been resolved but it is not , you sent a message about card delivery to a wrong number again
Why is it so difficult for you to do simple thing
Updating clients number with the correct details
What if I did not the person you are sending my information to. You even sent my Ebucks pin to a wrong person
Please fix this , today
When are you going to resolve this ? Yesterday you told me that this has been resolved but it is not , you sent a message about card delivery to a wrong number again
Why is it so difficult for you to do simple thing
Updating clients number with the correct details
What if I did not the person you are sending my information to. You even sent my Ebucks pin to a wrong person
Please fix this , today
SM
Slindile M's update24 Apr 2020, 08:35
Reviewer Update
Hi FNB
When are you going to resolve this ? Yesterday you told me that this has been resolved but it is not , you sent a message about card delivery to a wrong number again
Why is it so difficult for you to do simple thing
Updating clients number with the correct details
What if I did not the person you are sending my information to. You even sent my Ebucks pin to a wrong person
Please fix this , today
When are you going to resolve this ? Yesterday you told me that this has been resolved but it is not , you sent a message about card delivery to a wrong number again
Why is it so difficult for you to do simple thing
Updating clients number with the correct details
What if I did not the person you are sending my information to. You even sent my Ebucks pin to a wrong person
Please fix this , today