Fnb refused to pay my Ewallet money.

Item: FNB (First National Bank)
Rating: 1
Author: mayajones M

Greetings I have a serious problem with fnb fastival mall Kempton park, they're refusing to pay back my Ewallet money that was send to me. It never come out of the atm. They're sending me from piller to post , please help i really need this money. Their atm always has faulty. Thanks.

Helpful (0)

Replies (2)

FNB (First National Bank)'s replyOfficial

25 Apr 2017, 10:21

Good day Ms. t-jones-mayaa

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

FNB (First National Bank)'s reply25 Apr 2017, 10:21

Official

Good day Ms. t-jones-mayaa

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***

mayajones M's updateReviewer Update

02 May 2017, 12:15

Greetings Mr Rahim Salamaan

I m still kindly waiting on your update regarding my Ewallet money that was never payed, you promised to to get back to me, in 24-48 hours still you haven't rep**** to me.

mayajones M's update02 May 2017, 12:15

Reviewer Update

Greetings Mr Rahim Salamaan

I m still kindly waiting on your update regarding my Ewallet money that was never payed, you promised to to get back to me, in 24-48 hours still you haven't rep**** to me.