1 reviews | Active since May 2011
FNB refused to close my accounts
Hi,
On 20 Sep 2017 I went toyour arcadia branch to have my accounts closed, they refused to close both Savings and Business accounts. Please close them, I will not be held liable for any charges incurred after the 20th September 2017 because you have no right to refuse to close those accounts. I tried to upgrade my account to gold but you refused, why forcing me to pay so much money to maintain savings account? Please close everything.
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
A complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***NF
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)