SM
Sinovuyo M
1 reviews | Active since Sept 2018
11 Jan 2019, 10:47
FNB refuse to take responsibility of their *********** staff.
this is my complaint reference number:Ref ********** NF, FNB is not taking customers seriously. when their staff member gives you a wrong information as the customer you suffer but the bank refuse to take responsibility.
can i have my money back on my account today please.
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Replies (2)
FNB (First National Bank)'s replyOfficial
11 Jan 2019, 15:14Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply11 Jan 2019, 15:14
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
SM
Sinovuyo M's updateReviewer Update
14 Jan 2019, 11:40FNB is not taking customers seriously, i need to be given feedback about this matter today
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Sinovuyo M's update14 Jan 2019, 11:40
Reviewer Update
FNB is not taking customers seriously, i need to be given feedback about this matter today