1 reviews | Active since Mar 2009
FNB Refuse to reply to emails !!!!
FNB refuse to reply to emails even though I have escalated my complaint to the FNB CEO's office !!!! I was told on the 13 July 2018 that the matter is "....still under investigation..." . I have followed up by email with them still no reply and now I do not have any alternative but to go to the Banking Ombudsman.
Good Day Alain ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Alain ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***