1 reviews | Active since Apr 2020
FNB Refuse to help submit an Insurance claim, no longer working
Dear FNB, I have been emailing you back and forth with no help. My Work has ended my contract and I am now officially unemployed. I am unable to pay my FNB Loan and my FNB Credit Card. I emailed you repeatedly and you refuse to help and refer me to the banking app, I do nnot have the banking application. Insurance on my loan and Insurance on my credit card since 2018 covers for if I am unable to work, I am not unemployed and need you to submit a claim on my insurance for my loan and my credit card and assist with these payments, I am unable to get through to you via telephone as your call queues is always very long. please help. I spoke to a consultant once, the call dropped and he never called back, You need to resolve this, please have compassion. I lost my job (contract ended) and need help. I can not afford to pay my loan or my credit card, I need my Insurance on both to help cover the costs as I am now unemployed.
some consultants that keep referring me to the app. Bradwyn Ogle Joyce Lepele
This is not a complaint, but rather compliment to Thank Natasha Pillay for her Excellent Customer Service and problem resolution s****s.
I wish to extend a Huge Thank you to Natasha Pillay for going above and beyond in resolving my Query/Issue.
Because of Natasha Pillay, my confidence is won back to FNB. I am 100% Happy with Natasha and FNB and the way Natasha Pillay has handled my query till resolution.
Regards,
Stanley
This is not a complaint, but rather compliment to Thank Natasha Pillay for her Excellent Customer Service and problem resolution s****s.
I wish to extend a Huge Thank you to Natasha Pillay for going above and beyond in resolving my Query/Issue.
Because of Natasha Pillay, my confidence is won back to FNB. I am 100% Happy with Natasha and FNB and the way Natasha Pillay has handled my query till resolution.
Regards,
Stanley