AN
Amanda N

1 reviews | Active since Feb 2011

29 Sept 2020, 10:06

FNB Refuse to close bank account of business that does not exist for the past 5 years

This business has been dormant for over 5 years and it does not exist anymore. In fact, I don't even know where to get hold of the other partner, yet FBN does not want to close this account.

I cannot give you any FICA documents as there is none - this business (mamatembu worx) does not have premises anymore, or any accounts - so no FICA can be done. As to why I must give FICA documents to close an account where there were no transactions for the past how many years I don't understand. I was paying the bank charges all the time as I was trying to find the partner A Skosana but was unable and I got to a point in January where I said no more - I am not going to support this account anymore and I want to close the account.

When I first attempt to close the account there were no monies outstanding, but because FNB refuse to close the account they keep on adding bank charges which I did not agree to after the date that I want to close the account.

Yes, FNB refuses and keeps on running monthly bank charges on an account that I asked to be closed in January. I have phone many times and send emails asking to close this bank account as the business does not exist anymore. CIPC is in the process of closing the account as the company has been dormant for more than 5 years.

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Replies (3)
AN
Amanda N's update01 Oct 2020, 20:21
Reviewer Update
So much for an immediate response that FNB could not follow up - I kept on sending mails to Martin Sabole but got no response on my last email.

I want FNB to note that I will NOT pay any bank charges on this account as I have kept on asking since January to please close the account, but then FNB decided they don't want to close it and keeps on running bank cost each month.

I will NOT pay any bank charges outstanding, as I have done my part in trying to close this account.

Please let me know your way forward with this issue as it has not been resolved yet.

AN
Amanda N's update02 Oct 2020, 10:46
Reviewer Update
I just received an sms from FNB stating that I must pay the bank charges in order to close the account - I would recommend you read my email send to Martin Sabole and my original complaint. I WILL NOT PAY ANY BANK CHARGES ANYMORE AS THEY WERE ACCRUED AFTER I TRIED TO CANCEL THIS ACCOUNT!!!!! I am still waiting a reply on my email.
AN
Amanda N's update09 Oct 2020, 11:02
Reviewer Update
I have not heard anything from FNB on this issue....can someone please contact me so that I know what is going on.