TC
Tendai C

1 reviews | Active since Oct 2018

14 Jul 2023, 02:45

FNB Refuse to Cancel credit card

On 8 May l requested FNB credit card division to close my credit card account which is fully paid up. They ignored this request. I sent several follow ups with no luck. Quite disappointed they refuse to close it and continue to charge me fees.

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Replies (2)
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Tendai C's update14 Jul 2023, 12:36
Reviewer Update
Thank you, l have resent the request to cancel my credit card again to fnbcc division. May you please ask them to cancel it.
TC
Tendai C's update20 Jul 2023, 09:04
Reviewer Update
I want to thank FNB for responding to my complaint and finally closing the credit card.