FNB Refusal to Reverse Debit orders

TO WHOM THIS MAY CONCERN I am disturb and disappointed about FNB for not being able to reverse the debit orders that went through my bank account. I was asked to go through Covid-19 Relief process which my case is not a relief but to reverse debit orders that I do not know. Debit orders are as follows:31.03.2020 - R320.11 - Telkom15.04.2020 - R1 600.92 - Telkom16.04.2020 - R87.15 - Telkom I dispute these and wants them reversed. I received no assistance from Telkom hence I want the bank to reverse these entries. I do not need a Covid-19 Relief, please. I want debit orders reversed. Who gave FNB permission to debit client accounts and thereafter put client on Covid-19 Relief. Is Covid-19 not for people who are in distress because of cut on their income? Why is FNB put over blanket to every client? The needy people are not going to benefit from this relief and no company will allow all its customers to be on a relief process. I have spoken to Rorisang and Lindiwe who were not of any assistance. Edward Motsaathebe Cell number: ***