FNB refusal to close account after their incompetence racked up service fees.

I have been a client for over a decade with the worst service. After asking via telephone that someone phones me to close my account ages ago, they said I needed to go to a brach. I said I couldn't and asked someone to phone me to have this done. No one has phoned me and now they want me to pay service fees for months I have not used my account, waiting for them to phone me.

This is only the last issue i have had with this bank. Every few months it is another issue which they expect me to go above and beyond to do their admin etc.

What are we paying for? Stress and anxiety.

I suggest a competent high ranking fnb official phones me urgently to resolve this matter as I am so done with you!!!!!!!!

I am sick of having to do your work for you when I pay your silly excessive fees.

Another bank is better of having me and my money as a loyal client as you do not deserve me!!!!