jN
julian N

1 reviews | Active since Nov 2017

02 May 2024, 13:49

FNB REFUNDS DEPT

I am happy with my experience with FNB, my personal issue was that my card number was debit continually by Uber eats and I even cancelled my card and got a new card and card number but I did not disclose my bank account number to Uber eats and my entire account is in a big negative.. A very absolutely friendly consultant from the refunds assisted me and I did do as per instructions but however it's not my fault as a CLIENT.. can refunds remove the negatives please and thank you.

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Replies (2)
jN
julian N's update03 May 2024, 14:01
Reviewer Update
Good day, I have not received any response on my reversal of my negative amount on my account. This is not my fault. I am presently not happy with FNB, I expected a call back as soon as possible...bad service
jN
julian N's update03 May 2024, 19:29
Reviewer Update
Hello FNB I have still not received any feedback or update on the reversals of the fees on my account, matter needs to be escalated to the CEO of FNB. I AM ABSOLUTELY DISAPPOINTED ON THE SERVICE FROM FNB. UNHAPPY CLIENT