Fnb Refund

Good day. I have requested a refund on one of my fnb accounts. Because we went on debt review a few years back i dont have my banking details anymore. I sent an email to *** to request a refund of R82 in order to get my paid up letter. This was done on 28 Aug 2020. Only received an auto response stating it will be done in 15 working days. The whole process with our debt review is being held up over a R82 refund from FNB!! I'm really frustrated now because not even the call centre numbers work!! Zani Nel *** ***

Kind Regards