1 reviews | Active since Mar 2011
FNB reduces then cancels overdraft without consultation
FNB reduced my companies overdraft without consultation causing a major cash flow issue for my company. After being one of the major contributing factors to the companies cash flow issues in the fist place, FNB then decided to cancel the overdraft facility completely once the account was settled in full, even after I had sent numerous requests to please discuss other options, and submitted all documentation/information requested of me. I don't know how you can expect businesses to deal with you when after 9 years of trouble free relationship, you ruthlessly and mercilessly call your marker at the first sign of trouble...I have news for you, the SA economy isn't exactly booming at the moment, I am sure my company won't be the last that gets this treatment from you...heaven help them.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards,
Hello Peter Complaints Team
***
