FNB Rectifying Consultant’s Mistake

Thank you so much to Kgomotso from FNB Premier Suites for taking time out of her busy schedule to give me a call. The call was in order to rectify a mistake in behaviour made by one of the FNB consultants a week ago. I truly appreciate the fact that she explained again and asked if the matter was resolved! That is how a customer is kept! I hope she gets a raise :)! I also appreciate that the consultant wanted to apologise himself, but I opted for that not to happen. Fortunately, I am happy with Kgomotso alone helping me out!!!I am a happy FNB Premier customer.