FNB rectified the error

Item: FNB (First National Bank)
Rating: 4
Author: Thembalethu N

Last week I wrote a review here, explaining how Fnb delivered my new card at a Durban West Street branch when I no longer reside in Durban. FNB finally delivered my card at a branch near by and they reverse the amount I was charged for the new card since the one delivered in Durban had to be canceled. Thank you

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

10 Sept 2021, 08:46

Good day Miss Ntshangase,

I've received your compliment that you logged. Thank you so much for taking the time to compliment the service received from FNB.

I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan "How can we help you?"

We are truly glad to hear of the wonderful service you have received from our us.

Regards,

Hello Peter Complaints Team

FNB (First National Bank)'s reply10 Sept 2021, 08:46

Official