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Tebogo C

1 reviews | Active since Aug 2019

20 Dec 2019, 10:08

FNB REAPING US WHEN SETTLING BOND AND OTHER WAYS

end of Septenber after informing the ********** selfish bank FNB that ive found a buyer for the house they told me that they will be charging me if i don't serve the 90 days. i stated that its not fair at all as i cannot controll that i was gonna find a buyer soonest. so finally all documents are processed and the attorneys helped us with registrations into new owner. when i was paid the change amount from selling my house and settling the house loan FNB gave the figure didn't make sense, i called these FNB and im told that -i was charged early settlement which was R6100 -i was charged interest for the days before the house was registered into new owner which was R4300

which means in total i was charged R10 400 rand by FNB which is almost equivalent to Bond money i was paying.

FNB why do u treat us like this, i have read a lot of your hello peter complains and they are all similar and no improvement from your side.....i complained a long time ago regarding this but still when the final days come you still go ahead and REAP ME OFF,after years of not missing a single installment on the bond. im one of the loyal customers your gonna loose. please refund me back the R10K how do u charge me so much?????? what is wrong with you FNB

all the charges are NOT NECESSARY at all just a reap off and this way of how your treating us ,your just telling us that u don't give a **** about our business to you. WHAT IS WRONG WITH YOU FNB

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Dec 2019, 11:16
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is  ***NF

Regards

Hello Peter Complaints Team 

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