Fnb RB Jacobs who is more 4ir industrial revolution powered and FNB Retail Service Recovery department to be specific Thabo Al**** whi directly helped me apply and get my lost Credit Card delivered to Cape Town after I lost it on holiday within four days

I have no words to thank FNB RB Jacobs who is more 4ir industrial revolution powered and his FNB Retail Service Recovery to be specific Thabo Al**** thanks for good customer service. I lost my card and could not guarantee continued holiday with peace of mind , RB Jacobs & his team at FNB managed to reasure me with delivering a new card for me and understand the new Metal card and assisted me get it. FNB I appreciate great job well done and Good customer service I will like to reiterate how privotal role RB Jacobs played for me to get my lost cards delivered to me at Cape Town FNB Branch you are the best and thanks

As when I made application via the credit card department at the Long street FNB branch via phone ,I did not pay a cent as my package already was on the level and getting a metal card was something new but I am still on the same payment bundle I was in . I am so excited I paid zero rands

Thanks for all the helpful person you've been with your FNB Team thanks RB. There was a time I was stressed out on how will I get the process started to regain my cards and profile and you just took my statement and said a recovery team will call you and they did and actioned it