AR
Amy R

1 reviews | Active since May 2015

26 May 2026, 14:57

FNB - Rather go to Nedbank

3 months on, still struggling to have a VERY simple request actioned by FNB Business Banking.

Made the request ot my business manager who spent two months misunderstanding the request, grinding as slowly as possible, explaining why the very simple request was so difficult to manage. I informed her that I had decided to open an account with Nedbank, she responded with a heart emoji. Absolutely shocking.

Passed on to complaints, two weeks on, still nothing.

***

0
Replies (1)
AR
Amy R's update26 May 2026, 15:41
Reviewer Update
That's the quickest response I've seen from FNB in a decade plus. I have all the apologies I can use - just interested in the service request being executed competantly thank you. Until then.