AH
Anel H
1 reviews | Active since Mar 2013
31 Mar 2016, 10:03
FNB RANDOMLY DEDUCTED A PAYMENT A MONTH EARLY
I recently took out a personal loan from FNB in March. According to my online Banking, the first payment was due end of April. Today, FNB deducted an instalment, a month earlier than stated from my account. I am furious - I have other debit orders that go off today but now there is not enough money in my account for that! I did not budget for it to happen end of March already because it was communicated that end of April was the first deduction. I would like this to be fixed IMMEDIATELY. You cannot do this when the first installment was due end of April. FNB, please fix this now!!!
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Replies (1)FNB (First National Bank)'s replyOfficial
31 Mar 2016, 10:11Hello Chandler Bing ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896624.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896624.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply31 Mar 2016, 10:11
Official
Hello Chandler Bing ,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896624.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 896624.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
