sS
sethsiyothula S
1 reviews | Active since Nov 2016
07 Mar 2019, 09:00
FNB raided my new bank account
A few years ago i had a loan with FNB and got into some financial trouble and couldn't pay. After finally getting anew job, FNB raided my savings account which was not linked to the loan transaction and the n paid the money into the loan account. They didn't have authorization to raid the account as this was a new savings account that had not been in effect when the loan was taken nor did they have authorization to do so.
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FNB (First National Bank)'s replyOfficial
07 Mar 2019, 11:02Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply07 Mar 2019, 11:02
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)