1 reviews | Active since Sept 2009
FNB ****** Bank
I have been trying to get feedback from FNB since Tuesday and all I get is a manager who keeps resending the same email over and over again ,it has come to a point were by it looks like I'm against FNB but really if you need ,a manager who can call someone who reports to him what do u call that ,the least that this manager can do is to call this person but hr keeps on sending emails even when the person is not responding ,I know for sure this wouldn't be the case if it was someone with a different skin color ,so cause I'm black I'm not Indian or white no one care .I just wish this case can close so that I can close my account with this ****** Bank
Good day Keke,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Keke,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to the relevant department who will provide feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)