YB
Yolandar B

1 reviews | Active since Nov 2026

14 Nov 2026, 00:49

Fnb -R1816 missing from my current account with no explanation

FNB – R1,816 Missing From My Current Account With No Explanation

I am extremely disappointed and frustrated with FNB.

On 14 November 2026, I woke up to discover that my current account had suddenly gone into a negative balance of -R1,816.

What is even more alarming is that there is absolutely no transaction history showing where this money went. No debit, no payment, ***, no explanation. The money simply appears to have disappeared from my account.

I was forced to transfer money from my savings account into my current account just so I could make a payment.

How is this acceptable? Why should a customer have to use their savings to cover an unexplained shortfall in an account managed by their bank?

I want to know where my R1,816 went, why there is no record of the deduction and, most importantly, when my money will be returned.

I have lodged a formal complaint with FNB and expect a thorough investigation, transparency and a satisfactory resolution.

Customers work hard for their money. We should not have to fight our own bank to account for it.

FNB, I want answers and my money back.

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