ZJ
Zander J

1 reviews | Active since Sept 2015

09 Sept 2015, 08:47

FNB Quickfix Limited to 3 options discriminating!!

Since I started banking with FNB I have made all my payments each month, not missing a single payment.<br> Now that I ask for 3 months assistance to only have a reduced payment by 50% guess what their response is to my problem: \Unfortunately the quickfix application is the last resort that we have available at this stage. Please consider selling the property if you cannot afford it anymore."<br> <br> Look the 3 options they allow: <br> 1. Maternity leave - \""No chance of a male qualifying for this one!!\""<br> 2. When you get a reduced income - \""Oh Yes my income reduced"

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Sept 2015, 09:26
Official
Hello izandervj,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 757259.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)