DT
Daniel T

1 reviews | Active since Sept 2012

20 Jun 2018, 11:29

FNB quick to take money but reluctant to release pledge savings.

After visiting branches numerous times to get my pledge funds released they keep on giving me excuses and pass the bucket. Why can’t the person responsible not do their job. FNB were quick to take funds from the account but reluctant to release what is due to me. This is not fair!!!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply20 Jun 2018, 11:53
Official

Good Day Daniel ,

Thank you for bringing this to our attention.

We acknowledge your complaint.

It has been routed to the relevant department to investigate and provide resolution.

Feedback will be provided shortly.

I do apologise for any inconvenience caused.

***

Regards,

Client Experience Team

Email address: ***

Tel number: ***