BVDW
Bets Van Der Westhuizen

1 reviews | Active since Jul 2012

13 May 2016, 14:51

FNB quick to give credit but do not close accounts on request

I closed my account with FNB. The balance is R0. I have requested in numerous ways for a confirmation that my account was closed but I have received no response from FNB. This is very bad service and financial management.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 May 2016, 07:37
Official
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused. A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback. The reference number is 922232. Regards Complaints Resolution Melinda Duvenhage Email address: *** Tel number: *** (option one)