zZ
zintlehs Z
1 reviews | Active since Nov 2016
22 Oct 2019, 10:49
FNB Query
I app**** for a consolidation loan with FNB, they approved it and paid money into my account. I settled my 3rd party account and a day later, the money was reversed. When i follow up, they are telling me to apply for another loan as that is closed.
Fine i log in and apply for another loan as my account is sitting on a negative because obviously all funds have been directed to my 3rd party accounts and now they have declined that application.
Even my salary is paid - it will not cover the huge negative amount on my account. They should not have approved the loan to begin with if they were going to reverse it. I need assistance as all my monthly expenses still need to be paid.
Helpful (0)
Replies (2)0
Replies (2)
FNB (First National Bank)'s replyOfficial
22 Oct 2019, 11:07Good Day Zintle Hlati
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
FNB (First National Bank)'s reply22 Oct 2019, 11:07
Official
Good Day Zintle Hlati
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
Thank you for bringing this to our attention.We acknowledge your complaint.It has been routed to the relevant department and feedback will be provided shortly.I do apologize for any inconvenience caused.
Ref: ***NF
Regards,Hello Peter TeamTel number: ***
zZ
zintlehs Z's updateReviewer Update
25 Oct 2019, 08:57I'm very frustrated at this point with FNB. For a week now - I have not been able to access any funds on my account due to an error made on FNB side. Can this please be resolved today.
zZ
zintlehs Z's update25 Oct 2019, 08:57
Reviewer Update
I'm very frustrated at this point with FNB. For a week now - I have not been able to access any funds on my account due to an error made on FNB side. Can this please be resolved today.