1 reviews | Active since Nov 2016
FNB Queensburgh false advesrtising/*****.
<p>I got a email from FNB that states;<br /><br />Good Day Mr Jansen,</p> <p>Your business account currently qualifies for the following preapproved facilities</p> <p>Overdraft R10000 (17%, no initiation fee, no non usage fee)</p> <p>Credit Card R12000 (18%, double ebusks, 35 days interest free)</p> <p>Should you wish to take up this offer kindly advise within the week as all preapprovals are temporary </p> <p>Kind Regards,</p> <p>Lucy Reddi | Business Manager | FNB Queensburgh | FNB Business | Growth<br /> 189 Main and Dawnlea Road | Tel: ********** | Cell: ********** .</p> <p> </p> <p>When i got to the Bank,all of the sudden a R1000 or something inititaing fee for the overdraft was charged AND FOR THAT REASON ONLY I REFUSED TO ACCEPT.The email clearly states no initiation charge! they refuse to honour the email which is clearly binding by law.</p> <p> </p> <p>Please ignore mails like this from FNB. I will hold them accountable for the offer as per email.</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
