1 reviews | Active since Jan 2020
FNB Quality is not as it use to be
FNB is steeling money from everyone. my account and when i phone the customer care the first person i spoke to could not answer my questions, so i asked to speak to the team leader then she rep**** "about this?" in a very ****y way. i spoke to the team leader and the information she gives me does not show on the app. Is there problems with the app or why is the info so different?
money gets deducted wile you sleep, in the morning you see its in negitive and corect that but still they charge money for that and said i sould have watched my account.... so i must sop living and working and watch my account 24/7????? without sleep????
I was relay happy with fnb but i found out that the cell number i changed is not even changed at all. ( got a new phone that's how i found out )
i am having continues problems now and if fnb does not pull up there socks then i'm forced to move to another bank.
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and i still say the service of FNB is very poor. while im talking then this guy chirps in. i mean seriously? is this the new standards of FNB?
and i still say the service of FNB is very poor. while im talking then this guy chirps in. i mean seriously? is this the new standards of FNB?
my question is... don't you (FNB) have a system to check this or must the clients do everything for you?
my question is... don't you (FNB) have a system to check this or must the clients do everything for you?