1 reviews | Active since Oct 2017
FNB put my life at RISK
FNB has put my life at risk by not having my transfer done on time. i am without any life cover or car insurance due to my debit orders returned by Nedbank as the funds were not into my account on time. FNB doesnt want to take responsibility i am being told its a courtesy that they will contact Nedbank on my behalf. anything could happen to me and my kids will be *****ed as my policies will in the next 5 days lapse. Last month i was called the B**** word by Fnb Employee and that matter is still not resolved and now FNB puts my life at risk. i want all my accounts closed. the amount owed is R1650 that i have to write off and have no cover and my salary is not enough for me to write this off.
Good day Nthabiseng Dube,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Nthabiseng Dube,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to FNB Premier Resolution Centre for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)