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sewata S

1 reviews | Active since Sept 2016

06 Aug 2018, 07:29

Fnb put business account on hold for no reason

Fnb put my business account on hold for no resoan .I'm telling everyone not to open account st fnb ..as they keep on freezing people account ..and u won't be able to do any transaction

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2018, 10:39
Official

Good day Sewata Ramodipa,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

FNB (First National Bank)
FNB (First National Bank)'s reply06 Aug 2018, 11:24
Official

Good day Sewata Ramodipa,

Thank you for your posting.

I have received feedback from FNB Business Banking and they have advised that an email had been sent to you advising that your complaint had been referred to FNB ***** Department for investigation and that feedback will be provided.

Regards,

Hello Peter Complaint Team

*** (option one)