RL
Ruwaida L
1 reviews | Active since Aug 2014
08 May 2024, 14:53
Fnb put a hold on my account and is making meWait half an hour on the chat line to help me
I go to the shop I cant swipe my card, I try to transfer money from that account to my cheque account I cant transfer, I check online the agent tells me there is a hold on the account and says she’s putting me through to KYC outbound, and I wait on that chat going for half an hour now and knowone is responding to me, why is there a hold on the account you are causing me an inconvenience fix this now
Helpful (0)
Replies (1)0
Replies (1)RL
Ruwaida L's updateReviewer Update
10 May 2024, 16:25YOU HAVE STILL NOT RESOLVED THIS ISSUE DESPITE ME SENDING YOU THE DOCUMENTS YOU ASKED FOR, I CANNOT GET MY MONEY TO USE IT BECAUSE YOU BLOCKED MY ACCOUNT, WHAT DO YOU EXPECT ME TO DO, IT IS MOTHERS DAY AND I DONT HAVE MONEY TO BUY MY MOM A GIFT BECAUSE OF YOU, AND THEN YOU HAVE A NERVE TO TELL ME THAT YOU DID INFORM ME THAT MY ACCOUNT NEEDS TO BE VERIFIED WHEN YOU HAVE NEVER INFORMED ME OF THIS, YOU JUST WENT AHEAD AND BLOCKED MY ACCOUNT AND NEVER THOUGHT OF THE REPURCUSSIONS OF DOING SO
RL
Ruwaida L's update10 May 2024, 16:25
Reviewer Update
YOU HAVE STILL NOT RESOLVED THIS ISSUE DESPITE ME SENDING YOU THE DOCUMENTS YOU ASKED FOR, I CANNOT GET MY MONEY TO USE IT BECAUSE YOU BLOCKED MY ACCOUNT, WHAT DO YOU EXPECT ME TO DO, IT IS MOTHERS DAY AND I DONT HAVE MONEY TO BUY MY MOM A GIFT BECAUSE OF YOU, AND THEN YOU HAVE A NERVE TO TELL ME THAT YOU DID INFORM ME THAT MY ACCOUNT NEEDS TO BE VERIFIED WHEN YOU HAVE NEVER INFORMED ME OF THIS, YOU JUST WENT AHEAD AND BLOCKED MY ACCOUNT AND NEVER THOUGHT OF THE REPURCUSSIONS OF DOING SO