MM
Michael M

1 reviews | Active since Oct 2016

14 Jan 2019, 10:36

FNB Provide Misinformation To 3rd Parties on you Credit History

I have just app**** for a home loan and FNB rejected it because they said I have arrears balances on my credit card, which I have never had in Lyn entire life! They are clearly providing me with a bad credit score, even though you’re a flawless payer. I’ve never had any form of debt outstanding in my life and always made a concerted effort to ensure everything is settled on time and up to date. Thanks for treating this your clients with such disrespect, another classic example of “HOW CAN WE ***** YOU”.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Jan 2019, 15:23
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards
Hello Peter Complaints Team
*** (option one)