FNB Protea Glen - Poor Service

Item: FNB (First National Bank)
Rating: 1
Author: Busisiwe N

The customer service system they use to attend to queries is pathetic, I don't understand how it works. It's not in sequence how can a number that comes after you be served before you? We've been in the queue for more than an hour. It's month end and the number of tellers is not sufficient to attend to the number of customers visit.

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Replies (1)

FNB (First National Bank)'s replyOfficial

05 Oct 2019, 11:54

Good Day

We are glad to hear that you were assisted and hopefully your matter was addressed according to your satisfaction .Should you have further enquires do not hesitate to Contact us on *** thank you for banking with us at First National Bank and we endeavor to assist you with any requirements you may have in the future.

Regards

Hello Peter Complaints

FNB (First National Bank)'s reply05 Oct 2019, 11:54

Official