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Willem V

1 reviews | Active since Jul 2019

15 Jul 2019, 09:01

FNB Promotions - FNB LIES TO CLIENTS!!!!!!!!!

I received a email from FNB and Wesbank Promotion stating a R3000 that they would give, pending I install their banking app, get 2 debit orders deducted from my account within 60 days as well as deposit a amount of R16000 within 60 days and comply with premier access account terms.I would have received this within 2 months. FNB basically conned me into opening a checque account with them but no promotion fees where ever received intead paying for a card was received and monthly account fees were at the top of the order. I asked everyone to explain to me why am I not receiving anything, I was at the Branch no service what so ever from FNB. The worst disgusting service I have ever received in my ENTIRE LIFE. FNB do rather not ever have promotions as YOU LIE to FUTURE CLIENTS.

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Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 Jul 2019, 11:10
Official
Good day Willem Visser, 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***.

Regards,

Hello Peter Complaints Team

*** 
WV
Willem V's update16 Jul 2019, 08:07
Reviewer Update
After everything I was assisted Yesterday - See response below so the offers are no Hoax and thank you to the all the people who did assist me. Cannot understand why it took all the others more than 2 months to do the same, but gratefull.

Consumer & Premium Core Banking | 7:56 AM (4 minutes ago) |

Dear Mr Visser

We refer to your complaint regarding the account opening campaign.

We can confirm that the funds have been paid to your account and reflect per the below:

TRANSFER WESBANK 3,000.00 07/15

We trust that this email finds you well.

Yours sincerely