1 reviews | Active since Nov 2010
FNB Promotes crime
<p>I am an FNB Premier account holder with few other accounts with an institution. On the 11th of January I mistakenly deposited money into someones account and I tried to get the money from FNB with no lucky I then request FNB assist as the person also banks with FNB and they can see the transaction but they refused including the law on call told me that they cant assist even with the address for that account holder.</p> <p>I tried to instruct law on call to force FNB to give me the address for the account holder so that I can send a sherrif to collect the debt on behalf they refused and told me that policy doesn't claim against FNB but I am paying them monthly , If FNB is not willing to assist with the matter I would like to cancel all my acounts with them I cant deal with the bacnk that protects the ***** it means they don't have their clients interests.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
