FNB - Promises the world, delivers less than nothing. AGAIN AND AGAIN

<p>After being informed that my FICA info is in order late last year, this morning I have received an SMS informing me that my account is on transactional hold.</p> <p> </p> <p>I suggest that you call me immediately in order to resolve this.</p> <p> </p> <p>The history is below.</p> <p> </p> <p> </p> <p>COMMUNICATE DONT IRRITATE</p> <p>After receiving numerous impersonal sms messages re FICA info, I tried calling FNB - gave UP.</p> <p>Emailed FNB asking for a list of requirements. </p> <p>Reply was:</p> <p>Good day </p> <p>Thank you for your correspondence </p> <p>In order for us to action your request we will require you to provide us with your business name and account number.</p> <p> </p> <p>Regards</p> <p> </p> <p>I responded with info - NO RESPONSE.</p> <p> </p> <p>NOW I AM RECEIVING THE SMS Messages AGAIN</p> <p> </p> <p>You have my contact info, you have ALL of my banking info. Why can you not be professional and COMPETENT????</p> <p> </p> <p><br />Nov 23, 2016<br />3 months ago<br />Official business reply:<br />Good Day</p> <p>I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.</p> <p>Your reference number is ********** </p> <p>Kind regards</p> <p>Complaints Resolution</p> <p>Daffnie Govender</p> <p>Email address: ********** <p>Tel number: ********** 408 (option one)</p>