FNB processes are k*k

<p>Just came from FNB Branch to close my cheque account because I updated my salary and opened a new one online they say I need to go to the branch in which I opened the old one.... I mean it's the same bank I'm hardly in that city because of work.... I took time off now coz they only allowed me now. I can't be asking everyday to go to the bank. ... I'm freakin passed right now... I'm thinking of closing any account I have with the bank if it is so much of hassle to close a bank account because you have a new one with them..... their processes are s$$t excuse my French. . I'll leave it like that they dare charge me for anything they will see another side of me.... Damn I hate FNB right now</p>