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Andrew D
1 reviews | Active since Apr 2012
12 Oct 2015, 09:49
FNB Process
I logged my complain, on Monday 06/11/2015 when BP Thorn Tree debited my account twice for Petrol I put on the 26/09/2015 of 500. My problem is I cannot trust fnb debits if they take 7 days to sort out this issues. The money BP took is the money I should be using it for Transport now I must wait for seven days while people are robbing us our hard earned money. Again why BP Thorntree debited my cash twice I don't know .?
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FNB (First National Bank)'s replyOfficial
12 Oct 2015, 11:15Hello Maada,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Debit card dispute who will provide you with feedback.
The reference number is 781949.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Debit card dispute who will provide you with feedback.
The reference number is 781949.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Oct 2015, 11:15
Official
Hello Maada,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Debit card dispute who will provide you with feedback.
The reference number is 781949.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Debit card dispute who will provide you with feedback.
The reference number is 781949.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)