TM
Tshepo M
1 reviews | Active since Feb 2013
23 Jan 2019, 16:17
FNB - Procall Unauthorised Debit Order
I have an account with FNB and I had an unauthorised Debit from Procall on the 28th December 2018 of an amount of R129.00. I do not remember engaging myself with Procall authorising that they can debit my account. I can't even find them from google cause I wanted to call the company directly. Who are they? This is really upsetting and I am sure I'm not the only one.
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jan 2019, 09:38Good day Tshepo,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Premier Resolution Ceovide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Premier Resolution Ceovide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply24 Jan 2019, 09:38
Official
Good day Tshepo,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Premier Resolution Ceovide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Premier Resolution Ceovide feedback.
Once again, I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)