JK
JACQUES K
1 reviews | Active since Apr 2011
01 Jul 2015, 10:28
FNB Pro-English
Dit is die t****e keer sedert 2014 dat ek FNB moet aanmaan omdat hulle my rekeninge/OTM taal oors***el na Engels - nadat ek al meer as een keer baie duidelik aan hulle gestel het dat my taalkeuse AFRIKAANS is. Nie Engels nie, maar Afrikaans.<br> <br> Ek gaan nie na n FNB-tak toe gaan. in n lang ry gaan staan op n Saterdag en julle kry om my taalkeuse reg te stel nie. Die laaste keer moes ek dit doen EN n nuwe kaartjie uitneem.<br> <br> Julle het dit outomaties na Engels oorges***el, julle beter dit outomaties terugs***el na my taal.<br> <br> Dit voel asof julle ons wil dwing om oor te s***el na Engels - wat onregverdig is en dit grein aan diskriminasie.
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Replies (1)FNB (First National Bank)'s replyOfficial
01 Jul 2015, 11:27Hello Jacques13,
Good Day Jacques Kleinhans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 714367.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Good Day Jacques Kleinhans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 714367.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply01 Jul 2015, 11:27
Official
Hello Jacques13,
Good Day Jacques Kleinhans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 714367.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Good Day Jacques Kleinhans,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 714367.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
