FJ
Francois J
1 reviews | Active since Feb 2011
22 Sept 2019, 16:34
FNB Privatebanking
I've been banking with FNB for quite some time now. There is absolute no benefit whatsoever of being a private client with FNB, trying to get hold of your designated private banker via email is impossible. This has happened on multiple occasions, they reply 2 weeks later. Absa and Nedbank rep**** within 1-2 days and I'm not even a client with them.
Sent through emails to the private banker and the generic email address and no one replies.
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Replies (1)
FNB (First National Bank)'s replyOfficial
23 Sept 2019, 09:25Good day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply23 Sept 2019, 09:25
Official
Good day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
***